Legal notice
Privacy Policy
Last updated:
Overview
Go e-Visa ("we", "us", "our") operates goevisa.com as an independent travel visa assistance platform.
We are not a government agency, embassy, or immigration authority, and we are not affiliated with any government entity. Final visa and entry decisions are made only by competent authorities.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
Information We Collect
We may collect personal information that you provide directly when using our services, including:
- Full name
- Email address
- Phone number
- Nationality
- Passport information
- Travel details
- Documents uploaded as part of your visa application
We may also automatically collect certain technical and usage information, including:
- IP address
- Browser and device information
- Pages visited
- Referral source
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Process and manage your visa assistance request
- Communicate with you regarding your application or support inquiries
- Verify submitted information and documents
- Improve our website, services, and customer experience
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal and regulatory obligations
We do not sell your personal information to third parties.
Data Sharing
We may share your information only when necessary to provide our services, including:
- With government authorities or authorized visa processing partners as part of your application
- With payment providers to process transactions securely
- With service providers that help operate our website, customer support, analytics, or infrastructure
All third-party providers are expected to handle personal data in accordance with applicable privacy and security standards.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Maintain customer records
- Comply with legal, accounting, fraud prevention, and regulatory requirements
- Resolve disputes and enforce our agreements
When data is no longer required, we take reasonable steps to securely delete or anonymize it.
Cookies and Analytics
We use cookies and similar technologies to improve website functionality, understand visitor behavior, and enhance user experience.
Details on cookie types, retention, partners, and your choices are explained in our Cookie Policy.
This may include the use of third-party analytics services such as Google Analytics.
Google Analytics may collect information including:
- Pages visited
- Time spent on pages
- Device and browser information
- Approximate geographic location
- Interaction behavior on the website
Google processes this information according to its own privacy policies.
You can learn more at:
You can opt out of Google Analytics tracking using:
Google Analytics Opt-out Add-on
You may also disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.
Advertising and Remarketing
We may use advertising and remarketing services, including Google Ads, to display relevant advertisements to users who previously visited our website.
Third-party providers such as Google may use cookies to personalize advertisements based on prior browsing activity.
You can manage or disable personalized advertising preferences here:
International Data Transfers
Because Go e-Visa serves international travelers, your information may be processed or stored in countries outside your country of residence.
By using our services, you acknowledge that your information may be transferred internationally where permitted by applicable law.
We take reasonable measures to protect personal data during such transfers.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data.
European Economic Area (EEA) and United Kingdom — GDPR Rights
If you are located in the EEA or United Kingdom, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Request portability of your data
- Withdraw consent where processing is based on consent
California Residents — CCPA Rights
If you are a California resident, you may have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Request access to collected personal information
- Receive equal service and pricing regardless of privacy requests
We do not sell personal data.
Security
We implement reasonable technical and organizational safeguards designed to protect your information against unauthorized access, misuse, disclosure, or loss.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Children’s Privacy
Our services are not directed to children under the age required by applicable law to independently use online services.
We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian where required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technologies, or our services.
Updated versions will be posted on this page with the revised "Last updated" date.
Contact
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Go e-Visa
contact@goevisa.com
goevisa.com