Legal notice
Terms of Service
Last updated:
Acceptance of Terms
By accessing or using goevisa.com, you agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with these terms, please do not use our website or services.
Service Description
Go e-Visa is an independent travel visa assistance platform.
We assist travelers with the preparation, review, and submission support of electronic visa applications and related travel documentation.
Go e-Visa is not a government agency, embassy, or immigration authority, and we are not affiliated with any government entity.
Final visa approval decisions are made solely by the relevant government authorities.
Eligibility
By using our services, you confirm that:
- You are at least 18 years old or are using the service under the supervision of a parent or legal guardian.
- The information and documents you provide are accurate, complete, and truthful.
- You are legally permitted to apply for the requested visa or travel authorization.
Providing false, misleading, or fraudulent information may result in denial of service, cancellation of your application, or rejection by immigration authorities.
Fees and Payments
Our service fees cover application assistance, document review, customer support, and related processing services.
Government visa fees, embassy fees, and third-party charges may apply separately unless explicitly stated otherwise.
All prices displayed on the website are shown in USD unless otherwise indicated.
By submitting payment, you authorize Go e-Visa and its payment providers to charge the applicable fees associated with your order.
No Guarantee of Approval
Go e-Visa does not guarantee visa approval, processing times, or entry into any country.
Visa issuance decisions are made exclusively by immigration authorities and may depend on factors outside our control, including government policies, security checks, and eligibility requirements.
Estimated processing times displayed on the website are approximate and may vary.
User Responsibilities
You are responsible for:
- Reviewing all submitted information for accuracy
- Providing valid and up-to-date travel documents
- Meeting passport validity and travel requirements
- Monitoring your email and communications regarding your application
- Applying with sufficient time before your intended travel date
Go e-Visa is not responsible for delays or issues caused by incomplete, inaccurate, or late submissions from the traveler.
Refunds
Refund requests are governed by our Refund Policy.
Please review our refund terms here:
Intellectual Property
All content on the website, including text, branding, graphics, logos, layouts, and software, is owned by or licensed to Go e-Visa and is protected under applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit website content without prior written permission.
Limitation of Liability
To the maximum extent permitted by applicable law, Go e-Visa and its affiliates, employees, contractors, and partners shall not be liable for:
- Visa denials
- Delayed government processing
- Missed flights or travel disruptions
- Financial losses
- Lost business opportunities
- Indirect, incidental, or consequential damages arising from the use of our services
Our total liability for any claim related to the service shall not exceed the amount paid for the specific order in question.
Third-Party Services
Our website may contain links to third-party websites, payment providers, or external services.
We are not responsible for the content, policies, or practices of third-party services.
Use of such services is subject to their own terms and policies.
Privacy and cookies
Your use of our services is governed by our Privacy Policy and our Cookie Policy, which explain how we handle personal information and cookie-based technologies as part of our independent travel-support service.
Modifications to These Terms
We may update or modify these Terms of Service at any time without prior notice.
Updated versions will be posted on this page with a revised "Last updated" date.
Continued use of the website after changes become effective constitutes acceptance of the updated terms.
Governing Law
These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Go e-Visa operates, without regard to conflict of law principles.
Contact
If you have questions regarding these Terms of Service, please contact:
Go e-Visa
contact@goevisa.com
goevisa.com